We care for integrity, compliance, and ethics, and we believe part of building a culture of trust is learning to speak up when something’s not right so that we can address the problem.
TrustLine is our group-wide whistleblowing system, where our employees and external stakeholders can report suspected, experienced, or witnessed misconduct securely and confidentially. TrustLine is designed, established, and operated in a manner that ensures the completeness, integrity, and confidentiality of the information and prevents access thereto by non-authorized persons.
For more information, please see Eleving Group Whistleblowing policy.
We encourage you to report any misconducts relating to:
Please note that TrustLine should not be used for reporting customer complaints. Please use the Customer Service contacts of the respective country for reporting such concerns.
Eleving Group does not tolerate discrimination or retaliation against persons who, in good faith, make a report or participate in an investigation. Therefore, we use effective, confidential, and secure reporting channels and by ensuring that whistle-blowers are protected effectively against retaliation. If you believe that you have been retaliated against for reporting or participating in an investigation, you should immediately inform us via TrustLine. All such reports will be investigated confidentially.